Great organisations value their people
At HFRM, we partner with clients to:
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Develop high performing leaders and teams
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Boost business performance by unlocking human potential
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Enable people to thrive and perform at their best
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Cultivate healthy and high performing workplace cultures
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Ensure that systems and processes set people up for success
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Reduce human error and achieve safe outcomes
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"My experience working with HFRM is always pleasurable, professional and inspiring. I absorb their passion to deliver world class products and I look forward to the interactions had."
At HFRM, we provide a unique and supportive experience that caters to each client’s specific needs, ensuring their success and growth.
Evidence-based
The right blend of science and practice
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Trusted partnerships
Authentic long-term relationships built on integrity and driven by purpose
Tailored solutions
We listen closely and develop targeted solutions to meet client needs
"I really cannot commend them highly enough. Having worked with a wide variety of similar consultancies, HFRM rises out from above the pack."
At HFRM, we recognise that every organisation is unique, and there is no universal solution that fits all. We take the time to deeply understand your business, your challenges, and your objectives. With this insight, we custom tailor solutions that precisely align with your specific needs and circumstances. Your success is our priority, and we are committed to delivering personalised solutions that drive meaningful results for your business.
93%
Net Promotor Score
2007
Established in
1000+
Satisfied People Worldwide
What we do
At HFRM, we are dedicated to optimising human performance across a diverse range of industries, including aviation, rail, healthcare, government and many other safety-critical sectors.
"What an incredible organisation [HFRM], helping make transformational change. Taking into consideration people at all levels both through change engagement, solution design and for end user ease and clarity. Thank you for showing me the new way businesses can operate."
Products and Programs
We offer the following programs and services that can be tailored to meet specific needs.
Leadership and Capability
Leadership development programs
'Leadership Foundations'
The Psychology of Leadership'
'Transitioning from Delivering to Leading'
'Crisis Leadership'
'Emerging Leader'
'Leading with Impact'
Coaching
Strategy and vision
Leadership habit building tracker
Team development
360-degree feedback
Psychometric profiling
Capability frameworks
Competency assessment
Capability assurance programs
Learning needs analysis
Learning and development
Culture
Culture diagnostics
Culture blueprint (vision, values & behaviours)
Culture change and transformation
Organisational design
Organisational development
Organisational effectiveness
Psychosocial safety and wellbeing
Change management
Human Factors
Human factors integration
Usability and user-centred design
Procedure enhancement
Risk-based training needs analysis
Safety critical communications
Just culture programs
Crew resource management (CRM)
Evidence-based training
Workload assessment
Workload management
Fatigue risk management (FRMS)
Safety culture assessment / improvement
Behavioural change programs
Threat and error management
Human error reduction
Safety & Risk Management
Risk assessment and management
Safety management systems
Safety investigations
Safety investigations training
Safety leadership
Crisis management training
Contributing factors framework (CFF)
CFF card deck
Behavioural audit programs
What our clients say
"The team have been an absolute pleasure to work with. The communication is second to none and I couldn't have asked for anything more. Thank you HFRM."
"HFRM have numerous strengths, not least in their technical ability but also in their ability to listen, engage and deliver excellent outcomes."
"HFRM are without doubt market leaders in the field of humanistic design and have the depth of knowledge and skills to partner with their clients to reach a business-changing solution."
"The team have delivered in tight timeframes and moving components - the substance and style is a differentiator for HFRM."
Some of our many valued clients
Contact us
We’d love to hear from you! We’re here to answer all your questions,
or provide more information if that’s what you’re after. Reach out below.
Address
Melbourne, Australia
Global consultants worldwide
Phone
+61 (0)466 24 99 55
