Typical Client Needs
Working with clients in many different industries and sectors, we help them to achieve their objectives while minimising their exposure to risk. We find that our services are particularly attractive to safety critical industries where there is strong reliance on the people in the system in order to prevent serious incidents and accidents from occurring.
Example problems that clients come to us with include:
Human Factors
Risk Management
Change Management
Leadership Development
Organisational & Safety Culture
Competence Management
Assessment and Selection
Research Design Analysis
Training Design and Delivery
Client Solutions
Human Factors
Risk Management
- Risk assessment for a change to railway signaller’s training regime. This provided insight into the potential risks associated with a new training approach and supported the development of risk mitigation strategies to minimise risks during the design and implementation period;
- Risk assessment that analysed the safety implications of demanning (downsizing) in a manufacturing setting. This study helped to define the optimum team numbers on site;
- Human factors risk assessment for a new train driver competence management program. This provided insight into the potential risks associated with a new in-cab assessment program for train drivers. It looked at the development of optimal assessment processes that would increase the likelihood of being able to detect areas for development in driver’s skills and experience, while minimising the risks associated with distraction while driving;
- Risk assessment of the impact of longer trains on passenger, crew and fleet security. This study investigated the impact of running longer trains (e.g. 8 carriages) at night and the risk (both actual and perceived) associated with passenger and crew security as well as the potential for increased vandalism of trains.